Shipping Policy
At Descentia, we believe that extraordinary products deserve an equally refined delivery experience. That’s why we’ve made our shipping process effortless, transparent, and tailored to your convenience — so your skincare journey begins the moment you place your order.
🚚 Delivery Time
We understand the excitement of receiving your Descentia. All confirmed orders are processed and shipped within 3 to 6 working days.
> Note: We do not dispatch orders on Sundays or Public Holidays. Orders placed during these times will be prioritized on the next working day.
🎁 Shipping Charges
Your indulgence deserves flexibility — here’s how our shipping works:
Free shipping on all orders of Rs. 3,000 or above
A Rs. 250 delivery fee applies to orders below Rs. 3,000
No hidden charges — shipping costs (if any) will be clearly displayed at checkout before you confirm your order.
🧾 Shipping Invoice
Each order is delivered with a detailed invoice that includes:
Product names & quantities
Complete price breakdown
Shipping charges (if applicable)
Have questions about your invoice or payment options? Our customer care team is always here to help.
Need assistance?
We’re just a message away — because at Descentia , your experience matters as much as your glow.
Contact Us
If you have questions about your delivery or shipping status:
WhatsApp:03484956304
Email: descentia9@gmail.com